Freshdesk Contact Center is a cloud-based solution to help businesses elevate their customer
experience in an effortless and affordable manner
Deploy a flexible and smart contact center in a few intuitive steps, and with zero phone hardware. No matter where your agents connect from they have the right context for personalized customer conversations. With Freshdesk Contact Center you have a future-ready system with advanced voice bots, speech-enabled IVR, and native voice intelligence features such as post-call transcription. Whether you want to look into your day-to-day operations or need insights to make scaling-up decisions, we have extensive reporting and analytics to ensure you are always in the know. Freshdesk Contact Center integrates with leading CRM and Helpdesk tools, to enable your sales and support teams to work productively.
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